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Terms & Conditions

REFUND CONDITIONS:

  1. IN ADDITION TO RIGHT GRANTED BY RELEVANT STATE AND FEDERAL LAWS, AND IN PARTICULAR THE TRADE PRACTICES ACT 1974 AND CORRESPONDING STATE FAIR TRADING LEGISLATION, CANCELLATION WILL ATTRACT AN ADMINISTRATION FEE EQUAL 20% OF THE VALUE OF GOODS.
  2. NO REFUND WILL BE GIVEN ON GOODS DAMAGED BY CUSTOMER. ITEMS, WHICH ARE MADE TO INDIVIDUAL CUSTOMER SPECIFICATION, INCLUDING ITEMS WHICH HAVE TO BE ORDER SPECIFICALLY FOR A CUSTOMERS. . AND NO REFUNDS ON THESE ITEMS, UNLESS THEY ARE PROVEN TO BE FAULTY. MY FURNITURE CHOICE IS NOT RESPONSIBLE FOR ANY FURNITURE ITEM THAT DO NOT FIT INTO YOUR HOUSE OR APARTMENT AND WILL NOT MAKE REFUNDS IF THIS OCCURS.

WARRANTIES & CLAIMS:

  1. THE MANUFACTURES WARRANT TO THE ORIGINAL PURCHASER, THE PRODUCT UNDER NORMAL HOUSEHOLD, (OTHER THAN THE PRODUCT WHICH ARE PURCHASED BY YOU AS "FLOOR STOCK CLEARANCE SALES" OR SPECIFICALLY PURCHASED AS " AS IS OR FAULTY GOODS" ) TO BE FREE OF WORKMANSHIP DETECT FOR PERIOD OF 12 MONTHS FROM THE INVOICE DATE.
  2. WE NOT RESPONSIBLE FOR TIMBER CRACKING, CAUSE OR OCCASIONED BY ANY EXPOSURE TO SUNLIGHT, WATER, MOISTURE, HEAT OR AIR CONDITION.
  3. THE MANUFACTURES HAVE THE RIGHT TO CHOOSE REPAIR OR REPLACEMENT OF THE PRODUCT FOR WHATSOEVER REASON SHALL NOT INCLUDE THE COST OF NEW TRANSPORTATION OR DELIVERY.
  4. ANY CLAIM UNDER THE WARRANTIES CAN BE CONSIDERED ONLY IF THE PURCHASER CAN PROVIDE DOCUMENTARY EVIDENCE AS TO OWNERSHIP AND WARRANTIES.

QUOTED LEAD TIME:

  1. AN APPROXIMATE LEAD-TIME HAS BEEN QUOTED FOR RECEIPT OF YOUR ORDER INTO STORE. HOWEVER CIRCUMSTANCES MAY CHANGE BEYOND OUR CONTROL WHICH MAY LEAD TO A DELAY FOR YOUR ORDER.
  2. CANCELLATION AN ORDER DUE TO A DELAY FOR YOUR ORDER, STILL ATTRACT AN ADMINISTRATION FEE EQUAL TO 20% OF THE VALUE GOODS.

INFORMATION FOR TIMBER FURNITURE:

  1. FURNITURE MANUFACTURED IN NATURAL TIMBER HAS NAILS HOLES, CRACKS, SPLITS, PUTTY IMPERFECTIONS AND REPAIRED WITH THIS NATURAL TIMBER COLOR VARIATIONS ARE ALL PART OF THIS COUNTRY LOOK, STYLE, CHARACTER AND FINAL APPEARANCE OF THE FURNITURE.
  2. TIMBER FURNITURE IS MANUFACTURED FROM A NATURAL PRODUCT WHICH CAN VARY IN STRUCTURE, COLOR AND GRAIN. LIKE FINGERPRINTS, CHARACTERISTIC DIFFERENCES IN TEXTURE, COLOR AND GRAIN ARE PRODUCED BY NATURAL IN EVERY TREE. THESE CHARACTERISTIC INCLUDE KNOTS, ELONGATED SIDES OF KNOTS, WAVY IRREGULAR GRAIN PATTERNS, GUM VEINS AND NON- DIRECTIONAL GRAIN( GRAIN ON SAME BOARD GOING IN BOTH DIRECTIONS).
  3. TIMBER FURNITURE CAN ALSO CHANGE IN COLOR AND CHARACTER OVER A PERIOD OF TIME DUE TO THE INFLUENCE OF FLIGHT AND AIR.
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